Most-reported problems

Across 101 owner complaints filed on the 2020 Volkswagen Atlas Cross Sport

• Electrical System33%
• Unknown or Other22%
• Air Bags20%
• Service Brakes18%
• Forward Collision Avoidance15%
• Engine9%

Share of complaints naming each system — a signal of what owners report most on this model, not a failure rate. The denominator is people who filed a complaint, not every owner. Complaints are filed with the US regulator; the same models are sold in Canada.

Safety recalls

11 campaigns issued by the manufacturer

• Visibility · Defroster/defogger/hvac System

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

  Campaign 21V892000

• Exterior Lighting · Headlights

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Campaign 20V504000

• Seats

  Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

  Campaign 20V505000

• Steering

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

  Campaign 20V712000