Most-reported problems

Across 876 owner complaints filed on the 2012 Kia Sorento

• Engine53%
• Electrical System14%
• Service Brakes12%
• Unknown or Other9%
• Air Bags9%
• Hydraulic8%

Share of complaints naming each system — a signal of what owners report most on this model, not a failure rate. The denominator is people who filed a complaint, not every owner. Complaints are filed with the US regulator; the same models are sold in Canada.

Safety recalls

5 campaigns issued by the manufacturer

• Fuel System, Gasoline · Delivery · Hoses, Lines/piping, and Fittings

  Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

  Campaign 18V907000

• Engine

  Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

  Campaign 20V750000

• Engine and Engine Cooling · Engine

  Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

  Campaign 17V224000

• Power Train · Automatic Transmission

  Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."