Most-reported problems

Across 270 owner complaints filed on the 2013 Chevrolet Impala

• Electronic Stability Control (ESC)40%
• Service Brakes20%
• Electrical System19%
• Steering13%
• Power Train12%
• Engine11%

Share of complaints naming each system — a signal of what owners report most on this model, not a failure rate. The denominator is people who filed a complaint, not every owner. Complaints are filed with the US regulator; the same models are sold in Canada.

Safety recalls

1 campaign issued by the manufacturer

• Electrical System · Ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  Campaign 14V355000

Recall campaigns are manufacturer-issued and fixed free of charge. This is the US campaign set matched by year, make and model — it is not a check against a specific VIN, and Canadian campaigns may differ.