Most-reported problems

Across 824 owner complaints filed on the 2009 Chevrolet Impala

• Air Bags28%
• Electrical System27%
• Engine22%
• Vehicle Speed Control16%
• Electronic Stability Control (ESC)13%
• Service Brakes9%

Share of complaints naming each system — a signal of what owners report most on this model, not a failure rate. The denominator is people who filed a complaint, not every owner. Complaints are filed with the US regulator; the same models are sold in Canada.

Safety recalls

5 campaigns issued by the manufacturer

• Air Bags · Sensor · Occupant Classification

  General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

  Campaign 16V507000

• Electrical System · Ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  Campaign 14V355000

• Suspension · Front · Control Arm · Lower Arm

  General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

  Campaign 12V377000

• Seat Belts · Front · Anchorage

  GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.